Booking and reserving accommodation

• Accommodation may be booked electronically, via the reservation form on our website, by e-mail, or by telephone.
• If the date you require is available, write to or call the listed contact(s). You can find available dates in the calendar for each apartment separately.
• The reservation becomes binding after payment of the deposit, which is to be paid no later than the due date indicated on the deposit invoice, or as agreed with the accommodation provider.

Accommodation prices

• The price of accommodation is determined according to the price list, which is available on our website. The price includes the consumption of water, energy, Wi-Fi, and parking, and is charged per apartment, per day.
• When confirming the booking, we will ask you to pay a deposit. The amount of the deposit is set at 50% of the total price of the accommodation.
• The price for accommodation is paid by transfer to the accommodation provider’s account, or in cash before the beginning of the agreed accommodation period (it is a firm condition that the money must have already been credited to the accommodation provider’s account at the time of the start of the stay).

Cancellation policy

• In the event of cancellation of the reservation by the guest within 21 days before the planned arrival, the accommodation provider undertakes not to demand any cancellation fee from the guest.
• If the reservation is cancelled 20 – 14 days before arrival, 30% of the total price of the stay will be charged as a cancellation fee.
• If the reservation is cancelled 13 – 2 days before arrival, 50% of the total price of the stay will be charged as a cancellation fee.
• If the reservation is cancelled 1 day before arrival, or on the day of arrival, 100% of the total price of the stay will be charged as a cancellation fee.

Start and end of accommodation

• The accommodation provider reserves the right not to accommodate persons who have not been notified of in advance, including children. The maximum number of people in 1 apartment is 4 persons, including children.
• Pets may only be accommodated after prior agreement with the accommodation provider.
• If the stay is not started on the agreed day, the right to the agreed accommodation expires without compensation.
• Use of the accommodation is only for a period agreed in advance between the host and the guest.
• Arrival is possible on the day of the start of the stay between 15:00 and 18:00. On the final day of the stay, the guest is obliged to vacate the room by 10:00 (after mutual agreement, it is possible to adjust the arrival and departure times). If the departure time is not observed, the accommodation provider is entitled to charge the price for an additional day of accommodation.

Accommodation rules

• The guest has the right to use a room/apartment with a kitchenette and bathroom, a cellar box for storing skis/bikes in the basement of the building, to sit in the pergola, and the use of a parking space in the courtyard of the guesthouse.
• After paying the deposit, the guest will receive a detailed description of access to the building by e-mail.
• Smoking is prohibited in the entire guest house.
• Heating in the guest house is provided by a common gas boiler. The temperature in the room/apartment is set remotely by the operator or the resident on each radiator.
• Visits of unaccommodated persons are only possible with the consent of the accommodation provider.
• In the period from 22:00 to 07:00, the guest is obliged by to observe the peace law and refrain from making noise.
• When leaving the room/apartment, the guest is obliged to turn off the appliances, close the windows, make sure that the water taps are closed. Take all food and drinks you brought with you. Take out all of the rubbish/trash. The guest is obliged to always close the room/apartment door after leaving, and to make sure that the door is securely locked.
• The keys to the apartment and building are to be placed in the key box in front of the building, or according to the agreement with the operator.
• In the event of damage, the guest is obliged to compensate for such damage.
• The accommodation provider is not liable to the guest for damages that he/she was not responsible for.
• The guest is obliged to comply with all of the stated accommodation rules. In the event that these rules are violated, the accommodation provider has the right to immediately terminate the accommodation services, without the guest’s right to a refund of the fees for the stay.
• The guest is fully responsible for any minors and pets staying with him/her.

Accommodation operator

• Radek Pechman, V Bezinkách 1078/3. 326 00 Plzeň DIČ:CZ6903122061